Valid Lab ("we", "our", or "us") explains below how we collect, use, and protect data in DocLit (the "Service").
1. Information We Collect
- Authentication data: Google account identifiers and access tokens as needed for authentication.
- Service usage data: operation logs, error reports, and usage metrics.
- Billing-related data: Stripe customer IDs, subscription status, and billing event metadata.
- Support data: content and contact details provided through support inquiries.
2. Purposes of Use
- To provide the Service, including authentication and rendering features.
- To process billing, manage subscriptions, and respond to support requests.
- To troubleshoot issues, secure the Service, and prevent abuse.
- To analyze and improve product quality and features.
3. Sharing with Third Parties
We share information only as necessary with service providers such as Stripe (payment processing), Google (authentication/integration), and infrastructure providers (hosting/monitoring). We do not sell personal data to third parties, except where disclosure is required by law.
4. Data Retention
We retain data only for as long as needed for the purposes described above, legal obligations, or dispute resolution, and then delete or anonymize it.
5. Security Measures
We implement reasonable safeguards, including access controls, encrypted transport, and monitoring. However, no internet-based service can guarantee absolute security.
6. Your Rights
Depending on applicable law, you may have rights such as access, correction, deletion, restriction, or objection. Please contact us to exercise these rights.
7. International Transfers
Your data may be processed outside your country depending on our or our vendors' server locations. We apply appropriate safeguards as required by applicable laws.
8. Policy Updates
We may update this Policy from time to time. Material changes will be notified in the Service or by other reasonable means.
Contact: [email protected]